No fix , no fee (conditions apply*)

Repair Rates

  • Call-out (Byron Shire) $70 - This includes the first 1/2 hr.
  • Call-out (Other areas) Service is still available .. ask for a quote
  • Remote Assistance no call out, charged at our hourly rate (see bellow) minimum 1/2 charge per session.
  • Hourly Rate We charge $80 per Hour (1/4 hour blocks) for time spent beyond the initial 1/2 hour call-out.
  • After Hours & Weekends We can come out to you out of normal working hours (9.00 A.M. till 6.00 P.M.) By appointment ONLY, Priced as above + an after hours fee (depending on the day & time of day).

Other Services

  • Tuition Tuition is charged at a straight $70 per hour. However this means that 'you drive' ... we can tell you what & how to do it, but you do the work (I have found that this is by far the best way to learn).
  • Consultation Not sure what you want/need for your home or office $70 for the first 1/2 hr, $80 per hour there after (again in 1/2 hour blocks)... normally 1/2 hour is sufficient for a consultation.
  • Configuration We can hook up you TV &/or Hi-fi, set up dual monitors, multiple partitions, multiple computers running off a single monitor,keyboard & mouse install Linux & Windows© on the same machine, the list is endless.
  • Backup strategy Do you have a Backup strategy? If your computer hard drive died today how much essential material would you loose? - Tax documents, Pictures, Music, letters work. There are many ways to insure this NEVER happens & the process can be easily automated.
  • Software advice Whats essential, whats cool, what shouldn't you let anywhere near your computer ?
  • Internet Wired & wireless Network setup.
  • Secure Network setup Did you set up you network yourself, did you do it properly or did you just plug it in & use it ? ... can people use your Internet connection without your permission?
  • Linux Demo see Linux running on you own computer (doesn't need to be installed).

Please Note

  • Pricing may be subject to change without prior notice, please always ask for a quote.
  • * 'No Fix , No Fee' applies if we CANNOT fix your computer, NOT when you choose not to have it repaired because it would be too expensive. Most of the cheap laptops currently available are not economically repairable - in such a case you would be charged for at least some of the time spent examining it.