Repair & Setup Services

All of the following can be setup for you or we can teach you how to do it yourself (we can supply the equipment or you can supply your own ... just ask for a quote):
  • On site servicing (for specifics see the bottom of the page)
  • Installation & configuration (how to set up MS Windows © from scratch)
  • Faultfinding & replacement of hardware or software as appropriate (where necessary).
  • Full system backup (lets you easily restore your computer yourself & how you set your PC up to make it easy).
  • Data recovery (recover deleted files or retrieve files from corrupt hard drives)
  • Broadband/dial-up Internet set-up .. can even organize a broadband connection for you.
  • Home/office network set-up/configuration ... share your Internet connection, files (documents/music/video) even printers with other computers in your house.
  • Software installation & advice.
  • Printer installation & set-up.
  • Firewalls & Anti-virus (how, why & which).
  • VoIP - super cheap phone calls using your broadband connection.
  • Virus & Spyware removal.
  • Play music on your computer & listen to it through your Hi-Fi.
  • Fit a 'TV Capture card' & use your PC as a Digital Video Recorder.
  • Most computers these days can be connected to you TV ... games or recorded TV on the big screen in your living room.
  • Web cams ... use Messenger/Skype for on line video chat with friends & family all over the world.
  • External hard drive - take your documents, music, even movies with you where ever you go.

Remote Assistance

We also now offer remote assistance to our regular customers - a special (& safe) way for us to work on your computer from our base - have a look at the 'Remote Help' links at the top & bottom of this page.

Servicing

Just like your car, your computer needs regular checkups to keep everything running smoothly.- much of which you CAN do yourself although we'd be glad to do it for you A check up includes things like
  • Checking security settings (firewall on, Anti-virus working)
  • Checking your updates are going through
  • Checking your backups have been running - like they're supposed to
  • Clean up unnecessary files, check free space
  • Check the hardware - fans all working, clean if necessary (no NOT with a wire brush - compressed air is the best way to go) - a heavy build up of dust will make the computer overheat (see the picture bellow)
  • Check for malware
  • Give the system a bit of a tweak - defrag your hard drive, remove unwanted programs from your startup, delete unnecessary files, empty your trash - i know it sounds silly but a lot of people don't realize files stay on the computer taking up space after you delete them UNLESS you empty the trash
Hmm - needs a thorough clean The dust & fluff on the bottom of the case isn't the real issue .. its the contaminants on the cards, in the slots & the build up of fluff on the heat sink that will end up having dire concequences 1 hot afternoon.